All the need-to-know info on the Pink Slip Experience:


What is your return policy?

- Prom Dresses and Formal Gowns are always final sale.

- In-Store Purchases: All ready-to-wear, party dresses, and accessories can be returned within 30 days for store credit. Store credit is good for one year from the return date.

- Online orders are final sale.

- All sale items and markdowns are final sale. All sales from online promotions are final sale.

- All Shoes are final sale.


What should I expect when visiting the shop?

Pink Slip works very hard to ensure that you have the best experience possible at our shop. We offer parking on the side of the shop and on the side of our driveway.

We allow our last try-on 30 minutes before closing. You are allowed to bring up to five items into your fitting room. You will have a dedicated sales associate to help you say yes to the dress! 

Do I Need An Appointment To Shop At The Store?

Nope! Stop in during store hours. We are excited to see you! 


When Will A Specific Item Be Back In Stock?

 If there is a specific product you are dying to have please email and we will do our best to hook you up! Special occasion dresses can be ordered in all sizes and colors and typically require a lead time of 4-6 weeks.


What if I recently ordered  or purchased an item and today there is a sale?

We are sorry, we are unable to apply coupons, sale prices or promo codes to previously purchased items. There are no price adjustments. 


Where Does Your Merchandise Come From?

Everywhere. Anywhere. All of the places in between. We scour the land to hand pick our favorite items to share with you!


How Long Can I Put A Dress On Hold?

We are so sorry, we do not allow any dress holds.


How Can I Become Pink Slip Model?

Check our MODEL page for more information! 


Will You Sell The Same Dress To My School?

We will not sell the same dress in the same color to your school for Prom or Homecoming dances. We do not keep track of eighth grade, graduation, or banquets.


Will You Check Stock Over The Phone? 

Because our inventory changes so quickly we do not provide inventory information over the phone. 


What Types Of Payment Do You Accept?

We accept cash or credit. No checks. 


Can I Put My Dress On Layaway?

Absolutely you can! We require half down for all layaway purchases and they can be paid off at your leisure. 


Do You Provide Alterations?

Unfortunately Pink Slip does not offer in-house alterations but we have a list of wonderful local seamstresses that will take care of your dress!

Click here for a list of trusted service providers.